Articles by keyword «удовлетворенность клиентов»

Articles in journal «Economics and innovations management»

Customer satisfaction: definition, the ways to measure and value for business

№ 3 March 2014

Articles in journal «Humanities Scientific Researches»

Udalova I.B., Kirillova K.V. Features of consumer behavior and their impact on modern marketing

March, 2014

Zheleznikova E.V. Methods of research of competitors in benchmarking

July, 2014