UDC 336.71(045)

PROPOSALS FOR IMPROVING THE BUSINESS PROCESS «СORPORATE CUSTOMER SERVICE» IN COMMERCIAL BANK

Mikhailova Anastasia Mikhailovna
The Financial University under the Government of the Russian Federation
student of the Faculty of Applied Mathematics and Computer Science, Department of Business Informatics

Abstract
The article presents some proposals for improving the business process «Corporate customer service» in commercial bank that were based on the process analysis and made in the framework of the scientific research work of the students of The Financial University under the government of the Russian Federation.

Article reference:
Proposals for improving the business process «Сorporate customer service» in commercial bank // Economics and innovations management. 2016. № 9 [Electronic journal]. URL: http://ekonomika.snauka.ru/en/2016/09/12426

View this article in Russian

Sorry, this article is only available in Русский.



All articles of author «Точилкина Татьяна Евгеньевна»


© If you have found a violation of copyrights please notify us immediately by e-mail or feedback form.

Contact author (comments/reviews)

Write comment

You must authorise to write a comment.

Если Вы еще не зарегистрированы на сайте, то Вам необходимо зарегистрироваться: