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PROPOSALS FOR IMPROVING THE BUSINESS PROCESS «СORPORATE CUSTOMER SERVICE» IN COMMERCIAL BANK
Mikhailova Anastasia Mikhailovna
The Financial University under the Government of the Russian Federation
student of the Faculty of Applied Mathematics and Computer Science, Department of Business Informatics
The Financial University under the Government of the Russian Federation
student of the Faculty of Applied Mathematics and Computer Science, Department of Business Informatics
Abstract
The article presents some proposals for improving the business process «Corporate customer service» in commercial bank that were based on the process analysis and made in the framework of the scientific research work of the students of The Financial University under the government of the Russian Federation.
Article reference:
Proposals for improving the business process «Сorporate customer service» in commercial bank // Economics and innovations management. 2016. № 9 [Electronic journal]. URL: https://ekonomika.snauka.ru/en/2016/09/12426
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